Collections Administrator

24 Mar 2023

Full-time, Permanent
Toronto, ON
$55,000-68,000 / per Year
Job Details:

Staffworks is urgently recruiting for our client, one of Canada’s largest and most successful law firms. They have an opening for a Collections Administrator to join the Finance department in the Toronto office.

Interested candidates may submit their resume in word doc. format to Monique Pedro at  for further consideration. Staffworks thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

  • Responsibilities
    he Collections Administrator is responsible for the timely and professional follow-up/collection of the Firm’s outstanding accounts for an assigned portfolio of lawyers across the Firm. Primary responsibilities of the Collections Administrator include, but are not limited to:
    • Contacting clients regarding past-due payment of accounts in accordance with Firm guidelines and procedures
    • Monitoring and maintaining the aged AR portfolio while achieving target departmental goals and KPIs
    • Maintaining accurate and up-to-date client files on the Accounts Receivable Collections Systems (ARCS)
    • Working closely with other collections administrators, legal assistants, lawyers and clients to investigate payments with insufficient details to be posted
    • Preparing reports on unapplied payments and large payments received
    • Completing client information forms as required
    • Processing client-fee credits
    • Providing exemplary customer service
  • Requirements
    Qualifications Education/Experience:
    • University degree or college diploma is required
    • Minimum of two years of collections experience is preferred
    • Strong client service orientation combined with excellent communication skills
    • Strong proficiency in Microsoft Excel, Word and Outlook
    • Excellent oral and written communication skills
    • Ability to be flexible and work well in a close team environment
    • Exceptional attention to detail
    • Strong analytical and problem-solving skills
  • Accessibility
    Staffworks thanks all candidates for their interest; however only those selected to continue in the process will be contacted. We are an inclusive employer committed to diversity and inclusion. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities and sexual orientations to apply. If you are selected for an interview, please inform your recruiter of your accommodation requirements.
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