Bilingual Membership Records Administrator

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Bilingual Membership Records Administrator

25 Oct 2024

Full-time, Contract

Toronto, ON

$22.00 / per Hour

Job Details:

Our regulatory body client with offices centrally located in the Yorkville (Yonge & Bloor) area of Toronto is seeking a highly organized and detail-oriented Bilingual Membership Records Administrator to join our team. This is a hybrid role reporting to the office 2 days per week and working remotely 3 days each week.

By reviewing documents in support of applications of teacher certification in Ontario, the Membership Records Assistant supports the quality and ongoing maintenance of the College’s Member Registry. The role includes a review of incoming documents such as academic and professional records. French language proficiency testing will be administered.

Candidates are invited to submit their resumes to Kerine Brown-Gentles at kerineg@staffworkscanada.com. Staffworks thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Responsibilities
Responsibilities:
- Process and assess Canadian and international applications for teacher certification in Ontario in accordance with regulatory requirements
- Examine documents to verify authenticity, and apply knowledge of regulatory requirements, official documentation, and official document sources to determine acceptability
- Scan, image and maintain hard copy and digital documents
- Provide accurate, timely and clear communication to applicants and members
- Update member records and issue documentation in support of member qualifications and licensure in accordance with College by-laws and regulatory requirements
- Prepare complex case recommendations for leadership review and approval
- Provide regulatory information and technical support to faculties of education and providers of professional education programs
- Contact external agencies for confirmation/verification of official documentation
- Coordinate with other units within the College, as needed in support of member and applicant records
- Cross-train for occasional assignment in comparable roles across the Membership Services Department
- Assume selected Acting Officer duties when requested
- Perform other duties as assigned.
Requirements
Qualifications;
- French bilingualism.
- Working knowledge of CRM systems, Microsoft Office
- Strong problem-solving, analytical, decision-making and research skills
- An ability to work independently as well as in a team environment
- Effective time management and organizational skills
- High level of accuracy and attention to detail
- Ability to handle highly confidential and sensitive correspondence
- Strong written communication skills
- Considered a strong asset:
- Experience within a regulatory, academic or credential assessment setting
- Knowledge of academic and professional documentation
- Experience in assessment of fraud in hard copy and digital documentation
Accessibility

Staffworks thanks all candidates for their interest; however only those selected to continue in the process will be contacted. We are an inclusive employer committed to diversity and inclusion. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities and sexual orientations to apply. If you are selected for an interview, please inform your recruiter of your accommodation requirements.

Apply now