Frequently Asked Questions

  • What happens if my permanent employee isn't working out?

    The Staffworks recruitment process is thorough and rigorous, however, sometimes a candidate doesn't work out.

    If this should happen in the first three months of employment, the Staffworks guarantee is to find you an ideal replacement candidate at no extra cost.

    Looking to hire a temporary employee? Contact Trisha Gray, Head of Sales, at

  • I'm an employer. How will Staffworks send me candidates?

    Staffworks' recruitment process includes interviewing, skill testing, behavioural survey, and references. Then we email you only the best candidates for a position.

    Looking to hire the right employee for your company? Contact Trisha Gray, Head of Sales, at

  • I need to hire a temporary employee. How do I get started?

    If you are looking to fill a temporary position, Staffworks can provide you with a qualified person fast. The best way to ensure you get the right person is to think about the top three skills required to do that job.

    Send an email to, and we'll call you to get the ball rolling.

  • What types of positions does Staffworks fill?

    Staffworks specializes in the areas of Human Resources, Administration, Accounting, and Finance. We help fill short-term assignments, maternity leaves, and everything in between.

    The best way to find out if we're a good fit for you is to connect with our Head of Sales, Trisha Gray at In a brief conversation, we can determine if we're the right fit to help with your needs.

  • I've never used a staffing agency before. How does the process work?

    Using a staffing agency is a great way to quickly and easily hire. Staffworks' process starts with a phone call with one of our recruitment specialists, like me, Trisha Grey.

    We will devise a solution that best suits your business needs so that we can identify the types of employees you need.

    Get in touch with our team to hire the right employee for you. Connect with Trisha at 647-801-8852, or send an email to

  • I’m an employer. Can we hire a Staffworks candidate permanently?

    Absolutely. We love it when our Staffworks customers hire our temporary employees.

    In fact, many of our customers choose to do a trial period before hiring permanently. We call this temp-to-permanent placement, this gives the employee and the employer a chance to see if the fit works both ways.

    Once you're ready to make an offer, we'll make sure the transition is smooth and easy.

    Looking to hire a temporary or permanent employee? Contact Trisha Gray, Head of Sales, at

  • How long does it take Staffworks to fill a job?

    Staffworks is in the urgency business, so we can fill temporary jobs within days, and sometimes even hours. Staffworks has a database of highly skilled, trained applicants who can start working right away.

    Sometimes, if a role is unique, or requires a special set of skills, we might take a little bit longer to find the right candidate for your position. However you slice it, Staffworks' number one job is to find qualified candidates—fast.

    Looking to hire a temporary employee? Contact Trisha Gray, Head of Sales, at

  • Does Staffworks take a cut of my pay if you find me a temporary job?

    Working for Staffworks is absolutely free for jobseekers and employees. We'll never charge you a fee to use our services, and we'll never take a cut from your pay.

    Looking for work? Upload your resume, check out our open jobs, or contact Kerine Brown-Gentles, Senior Recruitment Specialist, at

  • How do I register with Staffworks?

    If you’re looking for a job it's easy to register with Staffworks. On our website head to the candidate portal, to enter your contact information and upload your resume.

    Next, one of our recruiters will review your application, then they'll set up a remote face-to-face interview with you. During this interview it’s our goal to find out about your professional experience. This lets us match your skill sets with one of our open job opportunities, and ultimately lets you land your dream job.

    Looking for work? Upload your resume, check out our open jobs, or contact Kerine Brown-Gentles, Senior Recruitment Specialist, at

  • What types of employment does Staffworks offer?

    Staffworks partners with some of Canada's top-rated employers from a wide variety of industries, including everything, from financial services to real estate, to nonprofits and more.

    The positions we fill can suit lots of different work arrangements, including in-office, remote, and hybrid. They can be temporary, contract, or permanent.

    As for the type of positions, we're looking to fill those in Office Administration, Human Resources, Finance and Accounting, Customer Care, Analytics, and more.

    Looking for work? Upload your resume, check out our open jobs, or contact Kerine Brown-Gentles, Senior Recruitment Specialist, at

  • What happens if my temporary employee isn't working out?

    It's rare that a candidate doesn't work out, but it can happen. Staffworks offers a replacement guarantee on all temporary hires. And in most cases, Staffworks can have someone new in the position within 24 hours.

    Looking to hire a temporary employee? Staffworks can help. Contact Trisha Gray, Head of Sales, at

  • How will I find the recruiting experience different at Staffworks?

    1. We’re thorough. We don’t cut corners.
    2. We’re driven – we get results fast.
    3. We educate, share, keep in touch … we’re big on human connection.
  • Why should I trust you to find me great work? There are so many agencies out there!

    Take a look at our testimonials, and you’ll see that our candidates appreciate our honesty, hard work, and professionalism. We maintain the relationships we do by pleasing candidates and clients. Give us a call – you’ll find we’re friendly, responsive, and knowledgeable.

  • How quickly can you find a temp for us?

    We’re known for going from zero-to-hero at lightning speed. As quickly as the next day (at the keyboard and working!), depending on the position.

  • We have a staffing agency but are thinking of adding a second. Do you have a process for this?

    We find the easiest way is to jump in – but at the shallow end. Give us one of your temp roles, and see us in action. Several of our best clients have come to us this way.

  • My last experience with a staffing agency didn't go well. How can you reassure me?

    We have many clients we’ve partnered with for many years, even decades. We’re organized, we stay on top of the job. We’re driven, because we know you’re in pain until you find that person. And we get results, because we’re a team of experts who look forward to solving our clients’ and candidates’ challenges every day.

  • I’m an HR manager. Can you adapt to our processes?

    It’s your recruitment process. You’re seeking a blend of respect, professionalism, and integrity? We can do that. And we offer important steps such as criminal checks, credit checks, references and personality profiles that are integral to successful recruitment.

  • You’re a boutique firm. Can you handle our demands?

    Unless your needs are exorbitant, no one can help you more than a boutique firm of sharp, driven, client-focused professionals. So much of what we’ll do for you is about alignment of expectations. That’s an artful, skilled job, on both sides of the equation. And it’s best achieved by a value-driven experienced team.

  • We need exceptional customer service people – can you find them?

    Finding capable customer service professionals who can make a great first impression is a real challenge. But they are out there, and we’re not afraid of a challenge. We know where to source the people you need. We’ll find you candidates you’ll be delighted to have on your front line.

  • Our last staffing agency didn’t deliver the person we wanted – and it got a bit ugly too.

    Working with you as partners delivers the best candidates.  Maybe your last agency didn’t ask the tough questions? We do. If there’s a tough truth to get across, we don’t shy away. It’s not always fun, but it delivers the best results.

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